1. Acceptance of These Terms
By accessing or using recouprevenue.com (the “Site”) you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must refrain from using the Site. These Terms form a legally binding contract between you (“you,” “your,” or “User”) and Recoup Revenue Solutions LLC (“Recoup Revenue,” “we,” “our,” or “us”).
2. Who May Use the Site
The Site is intended for adult professionals acting on behalf of hospitals, healthcare systems, or other business entities located in the United States. You represent that (a) you are at least 18 years of age, (b) you are using the Site for business, not personal, purposes, and (c) you have authority to bind your organization to these Terms.
3. Changes to the Terms
We may modify or replace these Terms at any time. Material changes will be posted on this page with a new “Last updated” date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
4. The Services We Provide Online
The Site offers general information about our revenue-cycle consulting, pre-bill denial peer-to-peer services, and utilization-management advisory work. All content is provided for informational purposes only and does not constitute legal, medical, coding, or reimbursement advice. Formal consulting services are governed by separate written agreements.
5. No Professional–Client Relationship
Viewing or using the Site does not create a consultant–client, attorney–client, or provider–patient relationship between you and Recoup Revenue. Do not send protected health information (PHI), confidential business data, or other sensitive material through unsolicited website forms.
6. Intellectual Property
All text, images, logos, graphics, and other content on the Site (“Content”) are owned by or licensed to Recoup Revenue and are protected under U.S. and international copyright, trademark, and other laws.
- You receive a limited, non-exclusive, revocable license to view and download Content for your organization’s internal business use.
- You may not reproduce, publish, distribute, modify, create derivative works from, reverse-engineer, or commercially exploit any Content without our prior written consent.
7. Permitted and Prohibited Uses
You agree to use the Site only for lawful purposes. Without limitation, you will not:
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to the Site, our servers, or networks.
- Introduce viruses, malware, or other harmful code.
- Engage in screen-scraping, data-mining, or automated harvesting of Content.
- Misrepresent your identity or affiliation.
- Defame, harass, or otherwise harm Recoup Revenue or third parties.
We reserve the right to suspend or terminate access for any conduct we consider, in our sole discretion, to be a violation of these Terms or harmful to the Site, other Users, or third parties.
8. Third-Party Links and Integrations
The Site may link to third-party websites or services that we do not control. We are not responsible for the content, privacy practices, or availability of those external resources. Inclusion of a link does not imply endorsement.
9. Submissions and Feedback
If you choose to send comments, questions, or other materials to us (collectively, “Feedback”), you grant Recoup Revenue a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, adapt, and display such Feedback for any lawful purpose. You warrant that you own or have the necessary rights to provide the Feedback.
10. Disclaimer of Warranties
The Site and all Content are provided “as is” and “as available” without warranties of any kind, express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
11. Limitation of Liability
To the fullest extent permitted by law, Recoup Revenue, its affiliates, officers, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or related to your use of or inability to use the Site. Our aggregate liability to you for any claim arising under these Terms will not exceed one hundred U.S. dollars (US $100).
12. Indemnification
You agree to defend, indemnify, and hold harmless Recoup Revenue and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Site, (b) your violation of these Terms, or (c) your infringement of any intellectual-property or other right of any third party.
13. Governing Law and Jurisdiction
These Terms and any dispute arising hereunder are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. You consent to the exclusive jurisdiction of the state and federal courts located in or closest to Seminole County, Florida, and waive any objection to venue in those courts.
14. Termination
We may terminate or suspend your access to the Site, immediately and without prior notice, for any violation of these Terms. Provisions that by their nature should survive termination will survive, including Sections 6–13.
15. Force Majeure
We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet outages.
16. Severability; Entire Agreement
If any provision of these Terms is found unenforceable, that provision will be severed and the remainder will remain in full force. These Terms and our Privacy Policy constitute the entire agreement between you and Recoup Revenue regarding use of the Site and supersede all prior or contemporaneous communications.